An intuitive and simple powerful Graphic User Interface allows the user to configure, operate and maintain “routing tables”, and supports the creation of operation and maintenance routines to simplify decision-making processes.

This module manages the routing resources per customer and the destination and can be configured in two ways

  • Manual Traffic Management: Based on a combination of LCR rules and/or percentage routing.
  • Automatic Traffic Management: Dynamic routing to assure quality products offered to customers. Advanced Routing utilizes a proprietary algorithm that assigns a quality value per route and provider based on the time of the day, bilateral commitments, ASR, ALOC and profit and makes routing decisions accordingly to improve quality and profitability.

IMPROVE your profitability

in real time to meet the business demands and decisions by implementing an advanced routing solution to enhance customer experience, improve product offerings and streamline the operation.

MAIN FEATURES

• Combination of LCR and automatic routing scheme based on products, Quality of Service and profit.
• Route creation and edition through dragging and dropping carriers to/from the route.
• Route look up by number or destination.
• Configurable re-routing depending on the call disconnection cause.
• Unlimited number of codes and routes handling.
• Client validation.
• Digit (ANI/DNI) manipulation.
• Pre-translation, translation and post-translation tables management.
• Automatic routing parameterization.
• Secure user administration management.
• Automatic swap/bilateral management control

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