SMARTVOICE > AUDIO AND SPEECH ANALYTICS
INCREASE PROFITABILITY
360° Audio and Speech Analytics
Build Market Advantage
The voice analytic tools market size is projected to reach USD 3.56 billion by 2033, growing at a CAGR of 14.5% from 2026 to 2033.1
SBTS is leading the charge with a 360° approach that turns voice data into clear, actionable insight.
Solving Integration and Processing Complexities
To unlock the real power of audio and speech analytics, businesses need to tackle these challenges head on:
- Data integration complexity
- Real-time processing demands
- Privacy and compliance concerns
- Scalability issues
- Integration with existing systems
Industry-Leading “Into the Sound” (ITS) Technology
SBTS’ Audio and Speech Analytics Solution, powered by innovative “Into the Sound” technology, transforms voice services with tools that deliver actionable insights.
With its 360° approach to audio analysis, “Into the Sound” uncovers hidden details across multiple layers of information, enhancing communication quality and optimizing operations.
The speech signal is complex due to the enormous amount of information and nuances it carries, both in the content of the message and in its physical characteristics.
Dynamic and Flexible Design
“Into the Sound” is built for versatility, supporting the seamless addition of new metrics and viewpoints as analytical priorities shift. Its adaptable design ensures long-term relevance, smoothly evolving to meet new demands and unlock fresh opportunities in audio intelligence. Businesses gain:
- Live monitoring of voice traffic behavior, enabling instant reactions to network disruptions and quality concerns
- Advanced fraud detection and response, helping stop suspicious activity and protect both revenue and brand trust
- Deep operational insights that inform strategic direction, resource management, and service optimization
“Into the Sound” strengthens margins, sharpens customer engagement, and equips organizations to stay ahead of change and accelerate growth.