SMARTVOICE > CONVERSATIONAL AI

INTELLIGENT CALLS

Engagement Boosted

Revolutionize Every Interaction

Every phone call has the potential to be smarter. SBTS’ TALKINGbits transforms traditional voice interactions into intelligent, natural conversations powered by Conversational AI and Large Language Models (LLMs). As the global conversational AI market surges toward $49.9 billion by 2030,1 TALKINGbits offers a future-ready, scalable solution that delivers:
  • Frictionless multilingual voice support, 24/7
  • Faster, more human-like experiences
  • Operational efficiency without added infrastructure
No apps, downloads, or complex configurations. Just seamless deployment and rapid scale.

TALKINGbits Solves Legacy Pain Points

Traditional voice infrastructure holds businesses back. TALKINGbits directly addresses the core limitations of outdated voice tools:

Human Call Agents

  • Costly to scale
  • Limited language coverage
  • Inconsistent service quality
  • Prone to errors and delays

Voicemail Systems

  • Poor engagement
  • High abandonment
  • No real-time feedback
  • Missed business opportunities

Interactive Voice Response (IVR)

  • Clunky, rigid menus
  • Low customer satisfaction
  • High drop-off rates
  • No adaptability to caller intent

TALKINGbits replaces these systems with dynamic AI conversations that respond, route, and resolve in real time.

WHY CHOOSE TALKINGbits?

Scalable by Design

Handles spikes in call volume effortlessly

Supports multi-agent environments with consistent uptime

Flexible and Extendable

Integrates with external AI services via plugins

Uses webhooks to support domain-specific tasks across industries

Reliable Audio Delivery

Maintains low latency and crystal-clear audio

Supports up to 25 concurrent calls per worker, with proven stability

User-Friendly Interface

Easy configuration through a web dashboard

Manage SIP numbers and agents with minimal technical knowledge

TALKINGbits FOR MOBILE OPERATORS

AI Voice Agents,
No Infrastructure Required

Mobile operators can instantly expand their value proposition with AI-driven voice services. TALKINGbits enables:

  • 24/7 multilingual voice agents
  • No missed calls
  • Higher enterprise satisfaction
  • Monetization of enhanced voice offerings without new hardware

TALKINGbits FOR ENTERPRISES

Smarter Conversations, Less Complexity

Automate customer service, appointment booking, and internal workflows with natural voice interactions. TALKINGbits replaces legacy systems with:

  • Conversational AI that understands context
  • Reduced wait times and call abandonment
  • Streamlined business operations across departments

Use Cases

Make public information accessible, anytime, in any language, via a phone call.

  • No apps required
  • Pulls from websites or digital documents
  • Multilingual support, 24/7

TALKINGbits manages reservations from end to end:

  • Captures details like date, time, party size, special requests
  • Checks availability and suggests alternatives
  • Multilingual, 24/7
  • Connects to booking systems to reduce staff burden

Engage millions of fans with avatar-based voice agents:

  • Scalable one-to-many conversations
  • Personalized interactions with digital versions of celebrities
  • Builds fan loyalty and opens new monetization channels

Industry-Ready Integration

Instant Deployment

  • Embedded in the core network
  • Activated directly via phone lines
  • No onsite setup needed, just activate and go

Flexible APIs and Webhooks

  • Seamlessly connect with back-end systems

  • Adaptable to sectors including telecom, finance, healthcare, logistics, and more

Simple Web Configuration

1. Set up agent identity

personality, voice tone, gender, and language

2. Add tools for your agent

to interact with the external web and world

3. Upload documents

your agent can use to answer questions

Talk to One of Our Global Experts

1 GlobeNewswire. May 2024.